Refund policy

Stocksyard Produce 1991 Boutique Return Policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at stocksyard1991boutique@hotmail.com.

Thank you for your purchase with Stocksyard Produce 1991 Boutique! We hope you are happy with your items. However, if you are not completely satisfied with your purchase for any reason, you may return the item(s) for store credit or exchange only. If the new item costs less than the original, you will be issued the difference as store credit. If the new item cost more than the original, you will be responsible for paying the difference. As a small business I DO NOT offer 100% full refunds unless the item is damaged (shipping charges do not apply). Exchanging for a different size or item will require a reship fee. All returns must be approved before you ship your order back to us. If the return was not approved, we will ship it back to you. Please see below for more information on return policy.

To Be Eligible For Return:

  • All returns and exchanges must be postmarked with in 14 days of being received. No exceptions.
  • Returned item(s) must be unworn and unwashed.
  • Returned item(s) must be returned in the same condition they were received.
  • Returned item(s) will not be accepted if there are stains, rips. broken rhinestones, excessive amounts of hair or fur, or any signs of damage. The item(s) will be returned at the customers expensive.
If you are shipping back items with rhinestone fringe, please make sure these items are wrapped verry well so the rhinestones do not snag the fabric or brake during transit. I will not accept these returns. If you are returning shoes, please be sure to not ship them back without the original shoe box they were shipped in. I also ask that the original shoe box is not used as packaging to ship them back in. Please package your shoe box in a mailer or another box. I will not accept returns that do not follow these steps. Package your item(s) securely in a mailing envelope, self-adhesive postal bag, or a box. We are not responsible for the items mailed to the wrong address. Please know we are also not responsible for lost, missing or stolen packages once we have successfully dropped your package off. You will need to contact your local post office.

Exchange Process:

Please include the size and the style you'd like in your return submission. Once we receive your return request, we'll send and exchange invoice to reserve your item and prepare it for reshipment. If the size or item you requested is unavailable, store credit will be issued once we receive your return. all exchanges are shipped after your return has been received and inspected. if you'd prefer to repurchase your desired item right away (rather than waiting for the exchange process) your original return will be processed as store credit once received.

Please Note: We do not offer refunds on returns items. All exchanges must be postmarked 14 days of being received.

Damaged Item(s) or Incorrect Order(s) Received:

For any damaged or incorrect items, I recommend reporting these issues within 2 days of receiving your order. Please include pictures of the damaged item(s) in your submission.

These Items Can NOT Be Returned:

(The following items can NOT be returned or exchanged)

Wild rags, bikinis, jewelry, hats, hair accessories, all sale items, or any other item marked as final sale.

These items cannot be returned and are FINAL

Order Cancellation:

Orders can not be cancelled once they are placed. We work very hard to get orders out as soon as they are placed. if you no longer need an item you ordered, you are welcome to switch item(s) you ordered, or we issue store credit for this order. you will need to email stocksyard@hotmail.com with your order number to discuss your order change. Please note we will only do this for orders that have NOT been packaged or shipped our already.

IMAGE DISCLAMER:

Exact colors of merchandise can vary depending on device resolution and indoor or outdoor lighting. We try extremely hard to ensure our photos are as life like as possible, but please understand the actual color may vary slightly.